Dear Colleagues and Customers,
Farmers, contractors, rural businesses, and local people have supported us for the last forty years and are now a vital part of the countries future, for that reason we want to confirm we will try and continue to fully support our valued customers by endeavouring to keep our stores open for all our usual essential supplies, during what is an unprecedented period for us all.
We are working with farmers and smallholders to help feed the nation and provide essential supplies, some of which are as follows:
Animal Medicines and vaccines
Pest control products and equipment
Farm animal feeds
Animal handling equipment and systems.
Farm Husbandry products
General Farm equipment, gates and fencing repair products
Wearing Parts for farm cultivation equipment
Crop packaging and transport materials
Farm machinery fuels
Fuels for heating the home
Personal protective equipment
Tractor lighting and safety
First aid and fire protection kit
Water pumps and generators
Electrical supplies and emergency lighting
Drain fittings and repair kits
Farm surveillance, padlocks, alarms and security devices
Farm and home cleaning, janitorial and disinfectants
Oils and lubricants for farm machinery
Machine repairs and spares
General Products for repair and emergency on the farm, fixings etc
Roofing and gutter repair products
Plumbing and water pipe repairs
Fuel for heating
All of the below have trade accounts with us….
Arable and livestock farmers
Social housing providers including maintenance and emergency departments
Zoos
Haulage and vehicle maintenance companies
Horse and Donkey rescue centres
Small holders with livestock
Animal rescue centres
Pet owners
Power Distribution Companies
Water authorities
County and district councils
Arborists and logging companies
Safety and rescue companies
Police forces
Emergency Plumbers, heating engineers & Electricians
We plan to operate as all the supermarkets are operating and will put safeguards in place as they have to protect staff and customers as much as possible.
All our stores are open for business, however if customers would prefer not to enter the store, they are free to call the store from their car and have goods taken to them (using our normal carry to car service) or use our local delivery service by calling the local store.
Keeping our stores open and safe:
– We are limiting the number of people in store to 1 person per transaction
– We may limit the number of people in store at any one time and appreciate your patience
– Please only come in for essential products
– Please limit your time in store and do not spend time browsing
– Please keep to social distance and give space to our teams when completing your transaction
– Observe separation barriers and markings
– Where possible, please use contactless or card payments
– Wash your hands often and avoid contact with eyes, nose and mouth
Thank you
Due to the high volume of incoming queries, we ask for your patience when calling, emailing or visiting our stores. Our teams are working hard to answer your questions and serve the local community during this difficult time.
We will monitor the situation as it develops and respond to any government directives as they arise.
We appreciate the hard work that everyone in the company is doing to fight the spread of Coronavirus and to provide an essential service to the local rural community.
